Safety Recommendations

Passwords

Select a password that is hard to guess but easy to remember. Avoid choosing passwords that can be associated with your personal data.

Access

Avoid the use of shared devices, computers and wireless networks (call shops, Internet cafes, airports, etc.) as they do not meet the minimum security conditions.

Communication

Do not fill out forms or reply to emails containing your personal data or passwords. Banco de Valores S.A. will never request you this information by email.

User lock

Please keep in mind that, as a security measure, if we detect repeated login attempts with incorrect passwords, we shall proceed to block your user ID.